Am I really locked in?

For safety reasons the entrance to the game room will remain unlocked for emergency use.

Do I need any special skills or knowledge?

No. The escape room is appropriate for anyone ages 12+. However children under 16 must be accompanied by an adult.

What if I am running late?

Please call (207)224-0289 or email us at keycodesescaperoom@gmail.com to let us know your running late and we'll let you know if this will affect your playing time. If you are over 15 minutes late, we reserve the right to cancel your time slot without refund.

What time do I need to show up?

Please arrive at least 15 minutes early to not delay the experience.

How much does it cost?

The price is $20 per person

Is there a waiver to sign?

For insurance reasons all participants must sign a waiver. You can download a copy on our site or sign one when you arrive.

What is your cancellation policy?

Reservation changes or cancellations can be made up to 24 hours in advance with any prior payment to be credited towards future bookings. Sorry no cash refunds. No shows will be fully charged.

Are cell phones permitted?

Cell phones and other electronic devices cannot be used. Everything you need to solve the puzzles is contained within the room.

Can I discuss my experience on social media?

Because we do not want to diminish the experience for other guest, we ask that you do not reveal any details about the room, puzzles or codes on your social media accounts. We do not allow photos to be taken in the room.

Will there be people I don't know in the room?

If you do not book an entire room, other players may join your group. If you prefer to only play with your group, you must book the entire room.

Questions

Any further questions or concerns please don't hesitate to contact us at (207) 224-0289 or email us at keycodesescaperoom@gmail.com